The player away from Germany asked why he was capable deposit and you may remove €20009 from the gambling enterprise. When inquired about the possibility of a refund, we regretfully informed the ball player it absolutely was extremely hard. The gamer away from Germany is up against troubles doing the newest KYC processes.

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Player’s larger withdrawal percentage is actually delayed.

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The new complaint is rejected while the pro missing his disputed fund. The ball player out of Brazil had an unwanted added bonus placed into the new account automatically. The player away from Austria is sense issues withdrawing their winnings owed to help you lingering confirmation.

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